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Airtel Retailer Tribe

Name: Airtel Retailer Tribe
Rating: 4.6 (1 reviews)
Author: Airtel Africa

Category : BusinessVersion: 2.28.0

Size：97.7 MBOS : Android 8.0+

Developer：Airtel Africa Update：Feb 04,2025

4.6

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Application Description

Airtel Tribe: Your All-in-One Retail Management Solution

Airtel Tribe empowers retailers to seamlessly manage customer service and their Airtel accounts in one convenient app.

The Airtel Tribe app provides retailers with a comprehensive suite of tools to serve customers, including new customer registration, modification of existing customer information, SIM swaps, Mobile Number Portability (MNP) services, airtime and bundle purchases, AM cash transactions (in/out), bill payments, and EVD/AM transfers to other retailers.

Beyond customer service, the app offers robust account management features. Retailers can view and edit their profiles, manage stock (view, update, request, purchase), analyze sales hierarchies, reset AM/EVD PINs, unlock accounts, access agent loans, and perform banking services. Detailed transaction histories, commission information, and retailer performance metrics on Airtel services are readily available. Self-service options and direct service requests to Airtel are also integrated. The app also includes access to training materials, surveys, and digital notices for retailers.

Supporting Airtel Africa's operations, the app is available in English and French. Its user-friendly design enhances business efficiency for retailers.